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Frequently Asked Questions


General

 
    • Which industry sectors do you supply?

      We supply uniforms to the funeral trade, hotels, restaurants, golf clubs, choirs and bands. We supply bespoke tailoring to private clients for casual wear, work wear, country sports, weddings and Royal Ascot. We also have provided costumes for film and television productions. To find out more, see our sectors we supply page.

    • Do you have a shop?

      We do have an in-house showroom where we can host appointments on request. We exhibit our uniforms at a variety of exhibitions across the UK throughout the year; covering the funeral, crematorium and hotel trades as well as choir and bands.

    • Do you have a brochure?

      We have a brochure which showcases our stock supported funeral wear uniforms. To have a brochure posted to you, contact us or view our online brochure here. We have a small look book with key information in for our hotel clients also.

      As we have such a vast range of options for our made to measure service, we are unable to condense these designs, cloths, linings, colours, trims into a brochure. We have created a bespoke inspiration page for customers to get an idea of our bespoke options.

    • What makes a Lyn Oakes funeral director’s outfit worth the investment?

      We are proud to produce a high quality product, crafted from British sourced cloths that will stand the test of time and up to the job. We work with specialist cloth mills to make classic uniforms that epitomise a professional look for your business. Take a look at our fabric and materials page for further details, or our bespoke inspiration page for new ideas.

      Our expert tailors cover the whole of the UK, with a free, no obligations, measuring and tailoring service. We supply each garment to a whole outfit, which includes leather gloves, walking canes, carrying armlets and shoes; which means you can go to one place to source everything. To book an appointment contact us.

    • What are your minimum order numbers?

      Stock items do not have any minimum order quantities. Most made to order tailored uniforms are based on a no minimum order quantity, this may be of exception for some specialist cloth options. Items such as your own design of shirts/blouses will incur minimums, usually at around 500 items. Bespoke made to order ties incur a minimum order quantity of 36 ties. We can cost each enquiry upon request, so feel free to contact us.

    • Do you have a budget range of uniforms?

      We do have options for customers who are looking to spend less. These include some of our corporate suit options, which are off the peg designs for men and women. We have also introduced a sale section to our website, where you can find some quality garments at reduced prices.

    • What size do you go up to?

      We are able to make garments to order, therefore most shapes and sizes can be assisted. We supply some off the peg suiting options for larger sizes also.

    • How can I wash my suit or uniform?

      Tailored garments and overcoats must be dry cleaned. We have a selection of off the peg suits that are machine washable. Shirts and blouses are machine washable.

    • Shipping, returns and exchange details?

      Please see our delivery related frequently asked questions, as well as our shipping details or returns and exchange page.

Bespoke Tailoring

 
    • How can I arrange to have a bespoke uniform made?

      If you are looking for a unique made to order uniform, contact our sales office and we can arrange for one of our sales teams to visit you. Our team covers the whole of the UK with our tailoring service. We have a vast selection of designs, cloths and trims to select from so we strongly advise meeting with one of our expert tailors to go through your uniform requirements. For at home inspiration take a look through our bespoke tailoring inspiration catalogue and find out about our cloth suppliers on our fabrics and materials page.

    • How long does a bespoke suit or bespoke uniform take to make?

      We aim for a 8 to 12 weeks turnaround time for our made to order garments. This can vary from the size of the order, cloth availability and fitting the work into our busy production schedule.

    • How can I have my uniform personalised?

      Personalising your uniform is a great way to define your look in a professional way. We can personalise garments with coloured trims, embroidery, buttons, unique branded ties and cravats. Get some ideas on our bespoke inspiration page.

    • Do you make wedding suits?

      Yes, we are able to make wedding suits, from traditional Mourning suit styles great for weddings or Ascot, to contemporary three piece suits and tuxedos.

Hotels & Restaurants

 
    • What kind of hotels do you supply uniforms to, and what area of the hotel can you dress?

      We cater for boutique hotels as well as some international chain hotels. We can cover all sectors related to the hotel and hospitality industry from maintenance staff, housekeeping, security, management, front of house teams, F & B, chef wear, hosts, concierge and doormen. We supply a variety of garments for each of these sections, such as specialist shoes for chefs to top hats. We supply hotels from 3* to 5* in both the country and the city. For more information on our hotel service, please see here.

    • How does your ordering/reordering service work?

      Each of the hotels we supply are treated individually; some of our established clients will order new uniforms for staff members over the phone or via email, and some clients will be visited by one of our tailors. Some hotels have an order form which is sent to our office.

    • How long does it take for you to provide a hotel with uniforms?

      We usually arrange a member of our sales team to visit the hotel within 2 weeks of inquiry. Turnaround times depend on the style, design, sector and quantity of the uniforms that are required. Usually we will work with our in house designer to provide drawings within 2 weeks of the initial meeting, which are then presented to the hotel for any further reworks or design tweaks. Once the uniform is decided upon and the order is set up, we aim to turn around bespoke uniforms within 10 to 12 weeks. If you have selected an off the peg design, this timeframe could be reduced.

Choirs & Bands

 
    • Can you measure our whole Choir?

      Yes, we cater for individual members of a choir, as well as choirs up to 50 - 100 members. To book an appointment contact us.

    • What kind of outfits can you make for Choirs or Bands?

      We supply a range of choirs across the UK, both large and small. Our usual choir or band orders are for colourful blazers which feature the groups crest embroidered onto the crest. We have also made bolero style jackets for female choirs, as well as ornate jackets with gold braid trim for bands. We also have cost effective options for a personalised casual uniform. Take a look at our bespoke tailoring inspiration page which will give you some ideas of our made to order tailored garments.