Returns & Exchanges

Returns

If you wish to return goods for any reason, please return the goods to us within 14 days of receiving the delivery.

Complete the ‘Returns Form’.

Returning items must be returned in the same condition as dispatched; unworn, clean and with the original labels attached.

Returns are at the cost of the sender. This is with the exception if goods are; incorrect, damaged or faulty.

We advise to use recorded delivery.

Please contact us as soon as possible if goods are; incorrect, damaged or faulty and we can arrange a collection.

Providing the items are returned upon the outlines above, we can offer a full refund for the goods. This does not include a refund for the shipping costs.

Exchanges

Please outline on the ‘Returns Form’ any items you wish to exchange.

The new shipment with the exchange items will be at the cost of the customer, and a member of staff will contact you for payment ahead of the parcel being shipped.

No exchanges will be accepted until we have received the original items, and they adhere to the returns requirements as listed above.

For more complicated exchanges, please contact us.

Please Note

We will not provide a refund against made to order or bespoke garments, unless we have not provided the garments you ordered.

We will not provide a refund against customised garments, unless we have not provided the garments you ordered.

If you have recieved garments that have been misdirected, please contact us as soon as possible.